/* =========================================
   Vira Support - Dark Mode & Glassmorphism UI
   ========================================= */

:root {
    --vs-primary: #ff6600;
    --vs-primary-hover: #e65c00;
    --vs-primary-glow: rgba(255, 102, 0, 0.4);
    --vs-bg-dark: #121212;
    --vs-glass-bg: rgba(255, 255, 255, 0.05);
    --vs-glass-border: rgba(255, 255, 255, 0.1);
    --vs-glass-hover: rgba(255, 255, 255, 0.08);
    --vs-text-light: #f5f5f5;
    --vs-text-muted: #a0a0a0;
    
    /* Status Colors */
    --vs-status-open: #00e676;
    --vs-status-answered: #ff6600;
    --vs-status-closed: #ff1744;
}

.vs-wrapper {
    color: var(--vs-text-light);
    font-family: 'IRANSans', 'IRANSansWeb', Tahoma, Arial, sans-serif !important; /* فونت ایران‌سنس */
    line-height: 1.8;
    width: 100%;
}

.vs-wrapper .vs-glass-card {
    background: var(--vs-glass-bg);
    backdrop-filter: blur(8px);
    -webkit-backdrop-filter: blur(8px);
    transform: translateZ(0);
    border: 1px solid var(--vs-glass-border);
    border-radius: 16px;
    padding: 24px;
    margin-bottom: 24px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.3);
}

.vs-wrapper input[type="text"],
.vs-wrapper input[type="email"],
.vs-wrapper select,
.vs-wrapper textarea {
    width: 100%;
    background: rgba(0, 0, 0, 0.3) !important;
    border: 1px solid var(--vs-glass-border) !important;
    color: var(--vs-text-light) !important;
    border-radius: 8px;
    padding: 14px 16px;
    transition: all 0.3s ease;
    box-sizing: border-box;
    font-family: inherit !important;
}

.vs-wrapper input:focus,
.vs-wrapper select:focus,
.vs-wrapper textarea:focus {
    outline: none !important;
    border-color: var(--vs-primary) !important;
    box-shadow: 0 0 10px var(--vs-primary-glow) !important;
    background: rgba(0, 0, 0, 0.5) !important;
}

.vs-wrapper .vs-btn {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 8px !important;
    background: var(--vs-primary) !important;
    color: #fff !important;
    border: none !important;
    border-radius: 8px !important;
    padding: 12px 24px !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    transition: all 0.3s ease !important;
    text-decoration: none !important;
    font-family: inherit !important;
}

.vs-wrapper .vs-btn:hover {
    background: var(--vs-primary-hover) !important;
    box-shadow: 0 4px 15px var(--vs-primary-glow) !important;
    transform: translateY(-2px);
}

.vs-wrapper .vs-btn-outline {
    background: transparent !important;
    border: 1px solid var(--vs-glass-border) !important;
    color: var(--vs-text-light) !important;
}

.vs-wrapper .vs-btn-outline:hover {
    background: var(--vs-glass-hover) !important;
}

.vs-wrapper .vs-badge {
    padding: 6px 12px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    white-space: nowrap;
}

.vs-wrapper .vs-badge-open {
    color: var(--vs-status-open);
    background: rgba(0, 230, 118, 0.1);
    border: 1px solid rgba(0, 230, 118, 0.3);
}

.vs-wrapper .vs-badge-answered {
    color: var(--vs-status-answered);
    background: rgba(255, 102, 0, 0.1);
    border: 1px solid rgba(255, 102, 0, 0.3);
}

.vs-wrapper .vs-badge-closed {
    color: var(--vs-status-closed);
    background: rgba(255, 23, 68, 0.1);
    border: 1px solid rgba(255, 23, 68, 0.3);
}

/* =========================================
   Chat Bubble UI (Ticket View) - Full Width
   ========================================= */
.vs-wrapper .vs-chat-box {
    display: flex !important;
    flex-direction: column !important;
    gap: 20px !important;
    margin-bottom: 24px !important;
    width: 100% !important;
}

.vs-wrapper .vs-chat-msg {
    display: flex !important;
    width: 100% !important;
}

.vs-wrapper .vs-msg-bubble {
    width: 100% !important; 
    max-width: 100% !important;
    padding: 24px !important;
    border-radius: 12px !important;
    position: relative !important;
    line-height: 1.8 !important;
    display: flex !important;
    flex-direction: column !important;
    box-shadow: 0 4px 12px rgba(0,0,0,0.1) !important;
}

/* --- استایل کپسولی نام فرستنده --- */
.vs-wrapper .vs-msg-author {
    display: inline-block !important;
    padding: 6px 14px !important;
    border-radius: 50px !important;
    font-size: 12px !important;
    font-weight: bold !important;
    margin-bottom: 12px !important;
    align-self: flex-start !important;
}

/* پیام کاربر */
.vs-wrapper .vs-chat-user {
    justify-content: flex-start !important; 
}
.vs-wrapper .vs-chat-user .vs-msg-bubble {
    background: #1a1a1d !important; 
    border: 1px solid rgba(255, 255, 255, 0.05) !important;
    border-right: 4px solid #555 !important; 
}
.vs-wrapper .vs-chat-user .vs-msg-author {
    background: rgba(255, 255, 255, 0.1) !important;
    color: #e0e0e0 !important;
}

/* پیام پشتیبان */
.vs-wrapper .vs-chat-support {
    justify-content: flex-end !important; 
}
.vs-wrapper .vs-chat-support .vs-msg-bubble {
    background: #1a1a1d !important; /* پس‌زمینه تیره مثل کاربر - هاله نارنجی حذف شد */
    border: 1px solid rgba(255, 255, 255, 0.05) !important;
    border-right: 4px solid var(--vs-primary) !important; /* خط راست ضخیم‌تر و نارنجی */
}
.vs-wrapper .vs-chat-support .vs-msg-author {
    background: rgba(255, 102, 0, 0.15) !important;
    color: var(--vs-primary) !important;
}

.vs-wrapper .vs-msg-content {
    font-size: 16px !important; /* سایز فونت بزرگتر شد */
    margin-bottom: 10px !important;
    word-wrap: break-word !important;
    color: #e8e8e8 !important;
}

.vs-wrapper .vs-msg-content p {
    margin: 0 0 10px 0 !important;
}

.vs-wrapper .vs-attachment {
    display: inline-flex !important;
    align-items: center !important;
    gap: 8px !important;
    background: rgba(255, 255, 255, 0.08) !important;
    padding: 10px 18px !important;
    border-radius: 8px !important;
    color: var(--vs-text-light) !important;
    text-decoration: none !important;
    font-size: 13px !important;
    border: 1px solid var(--vs-glass-border) !important;
    transition: all 0.3s ease !important;
    font-family: inherit !important;
}

.vs-wrapper .vs-attachment:hover {
    background: rgba(255, 255, 255, 0.15) !important;
    color: var(--vs-primary) !important;
    border-color: var(--vs-primary) !important;
}

.vs-wrapper .vs-file-wrapper {
    position: relative !important;
    display: inline-block !important;
}

.vs-wrapper .vs-file-wrapper input[type="file"] {
    position: absolute !important;
    left: 0 !important;
    top: 0 !important;
    opacity: 0 !important;
    width: 100% !important;
    height: 100% !important;
    cursor: pointer !important;
}